Privacy — Deck and Den
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Privacy

Privacy Policy

Last updated: June 2026

This Privacy Policy describes how Deck and Den LLC ("Deck and Den," "we," "us," or "our") collects, uses, and shares your personal information when you visit or make a purchase from www.deckandden.com (the "Site"). Please read this policy carefully. It describes our practices so you know what to expect when you use our Site.

1. Information We Collect

A. Information You Provide to Us

When you place an order, create an account, contact us, or otherwise interact with us, we may collect:

  • Full name
  • Billing and shipping address
  • Email address
  • Phone number
  • Payment information (credit card numbers are encrypted and processed securely through our payment processors — we do not store full card numbers)
  • Order details and purchase history
  • Any messages or communications you send us

We refer to this as "Order Information."

B. Information Collected Automatically

When you visit the Site, we automatically collect certain technical information about your device and browsing behavior, including:

  • IP address and approximate location (city/region level)
  • Browser type and version
  • Operating system
  • Pages viewed and time spent on each page
  • Referring website or search terms that brought you to the Site
  • Date and time of your visit

We refer to this as "Device Information." Together, Order Information and Device Information are referred to as "Personal Information."

C. Technologies We Use to Collect Device Information

  • Cookies: Small data files placed on your device that often include an anonymous unique identifier. You can control or disable cookies through your browser settings. For more information, visit www.allaboutcookies.org.
  • Log files: Automatically recorded data including IP addresses, browser type, referring/exit pages, and timestamps.
  • Web beacons, tags, and pixels: Small electronic files that help us understand how you interact with the Site and our emails.
  • Advertising cookies: Placed by our advertising partners (Google, Meta/Facebook) to help us understand your interests and show you relevant ads on other websites based on your visit to our Site. See Section 5 for opt-out options.

2. How We Use Your Information

We use the information we collect for the following purposes:

  • Fulfilling orders: Processing payments, arranging shipping, sending order confirmations and invoices, and coordinating delivery.
  • Customer service: Responding to your questions, resolving issues, and communicating with you about your order.
  • Fraud and risk screening: Reviewing orders for potential fraud or unauthorized transactions, using IP address, device data, and third-party fraud prevention tools.
  • Site improvement: Analyzing how visitors use the Site so we can improve performance, navigation, and content.
  • Marketing: Sending you information about products, promotions, or updates if you have opted in or made a purchase from us. You can opt out at any time (see Section 6).
  • Retargeted advertising: We use cookies and similar technologies that may share limited device identifiers with advertising partners for cross-context behavioral advertising, displaying relevant ads to you on other platforms based on your visit to our Site.
  • Legal compliance: Meeting applicable legal obligations, responding to lawful requests, and protecting our rights.

By submitting your contact information on this Site, you acknowledge that it may be added to our marketing email list. You may opt out at any time using the unsubscribe link in any email we send.

3. How We Share Your Information

We do not sell your personal information for money. We share it only in the following limited circumstances:

  • Service providers: We share information with trusted third-party vendors who help us operate the Site and fulfill orders. These include:
    • Shopify Inc. — our e-commerce platform. See Shopify's Privacy Policy.
    • Payment processors — who handle payment transactions securely on our behalf.
    • Shipping carriers and freight providers — who receive your name and address to deliver your order.
    • Google Analytics — for site analytics. See Google's Privacy Policy. You can opt out at tools.google.com/dlpage/gaoptout.
    • Clear.sale — a third-party fraud prevention provider that helps us screen orders for unauthorized activity. Clear.sale receives limited order and device data for this purpose. See Clear.sale's Privacy Policy.
  • Advertising partners: We share limited Device Information (not your name or order details) with Google and Meta/Facebook to serve retargeted ads. These partners do not receive your full personal identity.
  • Legal obligations: We may disclose your information to comply with applicable laws or regulations, respond to a subpoena, court order, or other lawful request, or to protect the rights and safety of Deck and Den, our customers, or others.
  • Business transfers: If Deck and Den LLC is acquired, merged, or its assets are transferred, your information may be transferred as part of that transaction. We will notify you via email or a prominent notice on the Site before any such transfer and before your information becomes subject to a different privacy policy.

All third-party service providers are contractually required to use your information only as needed to provide their services to us and to maintain appropriate security protections.

4. Cookies and Tracking Technologies

We use cookies and similar tracking technologies for site functionality, analytics, and advertising. By continuing to use the Site, you consent to our use of cookies as described in this policy.

You can manage or disable cookies through your browser settings at any time. Note that disabling certain cookies may affect the functionality of the Site (for example, the shopping cart may not work properly).

We do not currently respond to "Do Not Track" (DNT) signals from browsers, as no industry-wide standard for DNT has been adopted. However, you can opt out of targeted advertising as described in Section 5.

5. Behavioral Advertising and Opt-Out Options

We use your Personal Information to provide targeted advertising that we believe may be relevant to you. This includes showing you ads on Google, Facebook/Instagram, and other platforms based on your browsing activity on our Site.

For more information about targeted advertising, visit the Network Advertising Initiative's educational page at networkadvertising.org.

You can opt out of targeted advertising from our key partners here:

You can also opt out of interest-based advertising more broadly through:

Note that opting out of targeted ads does not mean you will stop seeing ads — it means the ads you see will be less tailored to your interests.

6. Your Communication Preferences

If you receive marketing emails from us and wish to stop, you can:

  • Click the "Unsubscribe" link at the bottom of any marketing email, or
  • Email us at info@deckandden.com with "Unsubscribe" in the subject line.

Please note that even after opting out of marketing emails, you will still receive transactional emails related to your order (such as order confirmations, shipping updates, and delivery notifications).

Text messaging: If you have opted in to receive text messages from us, your opt-in data and consent will not be shared with any third parties. You can opt out of text messages at any time by replying STOP to any message we send.

7. Data Retention

We retain your Order Information for as long as necessary to fulfill the purposes for which it was collected, including to comply with legal, accounting, or reporting obligations. In general, we retain order records for a minimum of five (5) years to meet tax and business record requirements.

Device Information collected through analytics and cookies is retained in accordance with the data retention policies of our third-party service providers (e.g., Google Analytics retains data for up to 26 months by default).

If you would like us to delete your personal information from our records, please contact us at info@deckandden.com. Please note that we may be required to retain certain information for legal or business purposes even after a deletion request.

8. Your Privacy Rights

Depending on the state where you live, you may have certain rights regarding your personal information. Deck and Den respects these rights regardless of whether a particular state law technically requires us to do so.

You may have the right to:

  • Know what personal information we collect, use, or share about you
  • Access a copy of the personal information we hold about you
  • Correct inaccurate personal information
  • Delete your personal information, subject to certain exceptions
  • Opt out of the use of your information for targeted advertising

To exercise any of these rights, please contact us at info@deckandden.com with the subject line "Privacy Request." We will respond within 45 days. We do not discriminate against you for exercising any privacy rights.

California Residents

If you are a California resident, you may have additional rights under the California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA), including the right to know, delete, correct, and opt out of the sale or sharing of your personal information. Deck and Den does not sell your personal information for money. To submit a California privacy request, contact us at info@deckandden.com.

Other U.S. State Residents

Residents of Virginia, Colorado, Connecticut, Texas, Florida, and other states with comprehensive privacy laws may have similar rights. We honor reasonable privacy requests from residents of all U.S. states. Contact us at info@deckandden.com to make a request.

9. Children's Privacy

This Site is intended for adults and is not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe that your child has provided us with personal information without your consent, please contact us immediately at info@deckandden.com and we will take steps to delete that information. We comply with the Children's Online Privacy Protection Act (COPPA) as amended.

10. Data Security

We take reasonable technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. Payment information is encrypted using industry-standard SSL/TLS technology during transmission, and credit card numbers are processed by our payment processors — we do not store full card numbers on our servers.

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your information, we cannot guarantee absolute security.

In the event of a data breach that affects your personal information, we will notify affected individuals as required by applicable law.

11. Third-Party Links and Services

Our Site may contain links to third-party websites or services. This Privacy Policy applies only to our Site. We are not responsible for the privacy practices of third-party sites and encourage you to review their privacy policies before providing any personal information.

12. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or business operations. When we make changes, we will update the "Last updated" date at the top of this page. If we make material changes, we will make reasonable efforts to notify you — for example, by posting a notice on our Site or sending an email to your address on file.

Your continued use of the Site after any changes constitutes your acknowledgment of the updated policy.

13. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your personal information, please contact us:

Deck and Den LLC
312 W 2nd St, Unit #A838
Casper, WY 82601
Email: info@deckandden.com
Phone: 1-833-283-2233
Hours: Daily, 9 AM – 9 PM Mountain Time