About Us

Thanks for stopping by. Deck and Den is an independent, team-run store — not a giant corporation, but not a one-person show either. We have real people answering phones, responding to emails, and handling live chat every day. When you reach out, you're talking to someone who actually knows our catalog and genuinely wants to help.

The store started from a personal frustration. While helping design and furnish my father-in-law's basement and patio, I went looking for good grills, a solid game table, some quality outdoor gear — things that would actually hold up and look great. What I found instead was a lot of big sites with no one to talk to, brands I'd never heard of, and more fine print than actual information. The stores that carried good brands made the process feel complicated and expensive. The ones that were easy to use didn't carry anything worth buying.

So the idea was simple: build the store I couldn't find.

That's still what Deck and Den is. Carry products we'd be comfortable putting in our own homes, from brands we've actually researched and trust, and treat every customer the way we'd want to be treated ourselves. No pressure, no runaround, no mystery fees.

These are big purchases. A grill, a fire pit, a pool table — you're not clicking "add to cart" the way you order paper towels. You're making a real decision about your home, your backyard, your family's space. We take that seriously. That means giving you honest information while you're shopping, setting clear expectations about shipping and delivery (freight for these products is a whole process — we walk you through it), and having someone reachable when something comes up after your order arrives.

We're not a warehouse with a website slapped on top. We're a team that knows our products, picks up the phone, and sticks around after the sale. If you've got a question before you order, call us — we'll talk it through. If something goes sideways after delivery, call us — we'll sort it out.

We're glad you found us.

— Jason & the Deck and Den team

Phone: 1-833-283-2233
Email: info@deckandden.com
Hours: Daily, 9 AM – 9 PM MST — real people, every time